IPTV Service Regulations

StreamIPTV operates as a technology and internet-based media delivery service. Our operations are subject to the following regulatory frameworks:

• •Canada: The Telecommunications Act (R.S.C., 1993, c. 38), the Broadcasting Act (S.C. 1991, c. 11) as amended, CRTC regulations and broadcasting policy frameworks.
• •United States: Federal Communications Commission (FCC) guidelines applicable to internet-delivered video content.
• •Privacy: Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
• •Consumer Protection: Applicable provincial consumer protection legislation in Canada and applicable state laws in the USA.

Canada's broadcasting and telecommunications regulatory environment is supervised by the Canadian Radio-television and Telecommunications Commission (CRTC). StreamIPTV acknowledges and respects the following CRTC policy positions:

• •The CRTC regulates traditional broadcasting undertakings but has historically exempted internet-distributed audiovisual services from broadcaster licensing requirements under the Exemption Order for Digital Media Broadcasting Undertakings (DMBU).
• •Under the Online Streaming Act (Bill C-11, now in force), certain online streaming services may be subject to new CRTC obligations regarding Canadian content contributions. StreamIPTV monitors ongoing CRTC implementation guidelines and will comply with applicable requirements as they come into force.
• •StreamIPTV does not distribute content in a manner that bypasses or circumvents Canadian content (CanCon) rules applicable to licensed broadcasters.

Users of StreamIPTV services are responsible for ensuring their use complies with all applicable local, provincial, federal, and international laws. Specifically:

• •Users must not use the service to access, reproduce, or distribute content in violation of copyright law (Copyright Act, R.S.C. 1985, c. C-42 in Canada; 17 U.S.C. in the USA).
• •The service is strictly for personal, non-commercial use unless the user has entered into a reseller agreement with StreamIPTV.
• •Sharing credentials or simultaneous connections beyond the purchased limit is prohibited and may result in account termination without refund.
• •Users must not attempt to reverse-engineer, scrape, or automate access to the service's infrastructure.

StreamIPTV collects and processes personal data in accordance with Canada's PIPEDA and applicable provincial privacy legislation. Key principles:

• •Accountability: StreamIPTV is responsible for all personal information under its control.
• •Consent: We collect personal information only with knowledge and consent of the individual.
• •Limiting Collection: We collect only the information necessary to provide our services.
• •Access and Correction: Individuals may request access to their personal data and request corrections by contacting [email protected].

For complete details, see our Privacy Policy.

StreamIPTV complies fully with Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23. We only send commercial electronic messages (CEMs) to individuals who have provided express or implied consent. Every CEM we send includes:

• •Accurate identification of the sender (StreamIPTV and [email protected]).
• •A clear and simple unsubscribe mechanism honoured within 10 business days.
• •Contact information for the organization.

To unsubscribe from all marketing communications, email [email protected] with the subject line "Unsubscribe".

Consumers in Canada benefit from protection under applicable provincial consumer protection acts. StreamIPTV is committed to transparency in its pricing, service descriptions, and contractual terms. Key consumer rights include:

• •The right to accurate and complete information about services and fees before purchase.
• •The right to seek redress for service failures in accordance with our Refund Policy and Order Cancellation Policy.
• •The right to contact our customer service team at any time via [email protected].