See all 7 steps
1Open Settings2Open General3Make the backup4Keep a copy elsewhere5Install TiviMate on the new device6Restore your settings7Test a channelA backup saves the work you put into organizing your channels. Some backup features need Premium, so check that your version offers it.
1
Open Settings
In TiviMate, press Select, then left until you see the menu. Choose Settings, the gear picture.
2
Open General
Choose General. Then look for Backup Data. If you do not see it, this feature may not be in your version.
3
Make the backup
Choose Backup Data, then choose where to save it. Name it with the date, such as “January”. Press OK.
4
Keep a copy elsewhere
A backup kept only on the same stick does not help if the stick fails. If you are comfortable, copy it to a USB drive or a cloud service. Ask a relative or ask us if you are unsure.
5
Install TiviMate on the new device
Install the app on your new device first, using the guide for that device.
6
Restore your settings
On the new device, go to Settings, General, then Restore Data. Choose your backup file. The app restarts with your favourites in place.
7
Test a channel
Try a channel. If you still use the old device, remember that both devices playing at once need two connections.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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