See all 6 steps
1Look at your internet box2Find the network name3Find the password4Take a photo5If the sticker does not work6Keep it safeYou will need this when setting up a new device. In most homes, it is printed on the internet box.
1
Look at your internet box
Look on the back, the side or underneath. Check for a sticker with small print.
2
Find the network name
Look for the words SSID, Network or Wi-Fi Name. This is the name you will see on your TV.
3
Find the password
Look for Password, Key, or WPA Key. It is often a long mix of letters and numbers.
4
Take a photo
Take a photo with your phone, so you can zoom in. Small letters are hard to read, particularly in a dark corner.
5
If the sticker does not work
Someone may have changed the password in the past. Ask whoever set it up, or call your internet company. They can reset it for you.
6
Keep it safe
Write it down in a safe place. Please do not share it with strangers.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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