Guide All apps 6 steps

How to Find Your Wi-Fi Name and Password

Forgot your Wi-Fi password? Where to find it on your internet box, and how to read it correctly.

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You will need this when setting up a new device. In most homes, it is printed on the internet box.

Start

Look at your internet box

Look on the back, the side or underneath. Check for a sticker with small print.

Look for the words SSID, Network or Wi-Fi Name. This is the name you will see on your TV.

Look for Password, Key, or WPA Key. It is often a long mix of letters and numbers.

Take a photo with your phone, so you can zoom in. Small letters are hard to read, particularly in a dark corner.

Someone may have changed the password in the past. Ask whoever set it up, or call your internet company. They can reset it for you.

Final step

Write it down in a safe place. Please do not share it with strangers.

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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.