Problem
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7 steps
“Max Connections Reached” on IPTV: What It Means
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Why IPTV shows a max connections error, how to clear it and how to stop it happening again.
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This message means another screen is already using your login. It is common after switching TVs, and it is easy to fix.
Start
Think about who is watching
Is another TV or phone playing right now? Is someone in the family using your login from somewhere else?
Close the app on the other screen
Exit the app completely. On a Fire TV Stick, press Home. Then force the app to stop from its page in Settings, Applications.
Wait two minutes
The system can take a moment to notice. Have a short wait, then try your channel again.
Stop first, then start
When switching TVs, always stop the first before starting the second. This prevents the message.
Restart the device
If it still appears, restart your device. Unplug it for one minute.
Check for an old device
Your login may be saved on an old tablet or at a relative’s home. Remove it there. If you think your login leaked, ask us to change it.
Final step
Add a connection if you need one
If two people often watch at once, add a second connection. It costs less than a separate subscription.
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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.
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