Problem
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6 steps
IPTV Movies and Series Not Playing
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Live TV works but movies will not start? How to fix movies and series in your IPTV app.
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Movies use different video formats from live TV. So one can fail while the other plays fine. That usually points to an app setting.
Start
Try another title
If only one movie fails, it may be unavailable. Try two or three others.
Refresh your library
In your app’s settings, look for Update Content or Reload Playlist. Choose it, and wait.
Check your login type
If you used an M3U link, it may contain only live channels. A username and password usually include movies. Ask us if you are unsure.
Change the player
In your app’s settings, look for Player. Switch between the built-in player and another. Some apps let you open movies in VLC.
Try the decoder setting
In the player settings, switch between Hardware and Software. Then try the movie again.
Final step
Test on your phone
Try the same movie on a phone. If it plays there, your TV device may be too old for that format.
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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.
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