Problem
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8 steps
IPTV Login Failed or “Invalid Credentials”: How to Fix It
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Fix IPTV login errors: mistyped details, server address problems, expired accounts and app glitches.
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Login errors are usually small typing mistakes. Please do not worry. Go through these slowly.
Start
Open your welcome email
Have your email in front of you, so that you can compare it with what you typed.
Check for extra spaces
A space at the end of a box is invisible, and very common after pasting. Delete the last character and retype it to be sure.
Check capital letters
Capital and small letters are different. Check each one.
Check look-alike characters
The number 0 and the letter O are easily confused. So are the small letter l, the number 1 and the capital I.
Check the server address
Include http:// and any number at the end, such as :8080. Do not add “www” or a slash that is not in your email.
Check the type of login
Choose Xtream Codes if you have a username and password. Choose M3U if you have a long link. A wrong choice causes an error, even with correct details.
Check that your plan is active
If your trial or plan ended, your details stop working. Check your order email, or ask us.
Final step
Still need help?
That is completely fine. Send a photo of the error and we will check your details together. Message us on WhatsApp or by email, any day from 6 AM to 11 PM Eastern Time. Tell us your device and what you see on the screen. A photo of the TV screen helps a lot.
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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.
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