Problem
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6 steps
Channel in the Wrong Language or With the Wrong Subtitles
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A channel plays in the wrong language, or subtitles will not turn off? How to change the audio and caption settings.
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Some channels carry several languages. A few presses usually gets you the one you want.
Start
Open the controls
While watching, press Select or OK on your remote. A bar of small symbols appears on the screen.
Look for the sound symbol
Look for a small speaker, a globe or the word Audio. Select it.
Choose your language
A list of languages appears, if the channel offers more than one. Choose yours.
Turn off subtitles
Look for the speech bubble or the letters CC. Select it, then choose Off.
Check your device’s caption setting
If subtitles keep returning, look in your device’s Accessibility settings, and turn off Captions.
Final step
Look for another version
Some channels have a separate French or English listing. Try searching for the channel’s name to see whether there is another version.
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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.
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