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A Channel Is Missing From Your IPTV List: What to Do
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Can’t find a channel you expected? How to search properly, check hidden groups and ask us about it.
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A missing channel may just be listed under another name or in a group you hid. Here is how to check.
Start
Search by a short name
Open your app’s search, and type a few letters. For instance, “RDS” rather than the full name.
Try another spelling
Channels may be listed with a country or quality label, such as “CA” or “HD”. Search again with fewer letters.
Check your hidden groups
In your app’s settings, check whether you hid a group. Turn it back on and search again.
Reload your list
Use your app’s Update or Reload option. New changes may not have reached you yet.
Check your plan
Premium has more channels than Standard. If you have Standard, it may be included only in Premium.
Final step
Ask us
Send us the channel’s name. Line-ups change, and we will tell you plainly whether it is available.
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This guide is part of the StreamIPTV help centre for IPTV Canada viewers, on every device. New here? Start with a free trial.
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