See all 6 steps
1Go to the TV2Connect your phone to Wi-Fi3Open a speed test website4Wait for the result5Read the result6Test again in the eveningA speed test takes about 30 seconds and costs nothing. It tells you how fast your internet really is where you are sitting.
1
Go to the TV
Stand or sit beside the TV where you watch. A test next to your internet box tells you much less.
2
Connect your phone to Wi-Fi
Check for the Wi-Fi symbol at the top of your phone’s screen. Connect to the same network as your TV. If you test on mobile data, the result means nothing.
3
Open a speed test website
Open your web browser, and go to fast.com. This free site starts testing by itself. Or use another well-known test, such as Speedtest.
4
Wait for the result
Wait until the number stops changing. This number is your download speed, in Mbps.
5
Read the result
Under 15 Mbps may struggle with HD. From 25 Mbps, you should be fine for one 4K picture. For several screens, you want more.
6
Test again in the evening
Your speed may drop at busy times, like 8 PM. Test then as well. Write down both numbers, if you plan to ask for help.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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