See all 6 steps
1Understand the difference2Use a cable if you can3If you must use Wi-Fi4Move your internet box5Consider a mesh system6Ask before you buyLive TV has no time to catch up, so it notices small problems that web browsing does not. Your home’s network matters more than you may think.
1
Understand the difference
Wi-Fi sends your internet through the air, and walls can weaken it. A cable connects directly, and it is not affected by walls or neighbours.
2
Use a cable if you can
If your internet box is close to the TV, plug in an Ethernet cable. It looks like a thick phone cord. If you can only do this for one TV, choose your main one.
3
If you must use Wi-Fi
Many internet boxes offer two networks: 2.4 GHz and 5 GHz. The 5 GHz one is usually faster, but it does not reach as far. It often has “5G” in its name.
4
Move your internet box
Move it out of closets and away from metal. Place it out in the open and as close to your TV as you can.
5
Consider a mesh system
In a large house, a mesh system uses two or three small boxes to spread Wi-Fi around. It is often better than a simple extender.
6
Ask before you buy
Your internet company may lend or sell you what you need. Ask them what they offer before you buy from elsewhere.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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