Guide 3 of 3 in your setup planMAG Box See the planHide the plan
- 1Where to Find Your IPTV Login Details
- 2How to Find Your MAG Box MAC Address and Add a Portal
- 3How to Set Up IPTV on a MAG Box
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Before you startPlease finish this guide first: How to Find Your MAG Box MAC Address and Add a Portal. If you already did it, carry on below.
See all 5 steps
1Find your MAC address2Send it to support3Enter the portal4Save and restart5Load channels and testA MAG box does not use apps or playlists. It connects to a portal, and your provider links your subscription to the box’s MAC address. Find your MAC address first, since you need to send it to your provider before anything will load.
1
Find your MAC address
Look on the sticker under the box, or in Settings under Device Info. It starts with 00:1A:79.
2
Send it to support
Send the MAC address to your provider, who registers it and gives you a portal URL.
3
Enter the portal
Open Settings, then System Settings, then Servers, then Portals. Enter any name and paste your portal URL exactly.
4
Save and restart
Save your changes and restart the box. The portal loads on startup.
5
Load channels and test
Wait for channels and the guide to load, which can take a few minutes the first time. Then play a live channel for several minutes. If the picture stutters, switch to 5 GHz Wi-Fi or Ethernet.
That was the last guide in your plan
You are all set. If something does not look right, the guides below can help.
Back to my planIf something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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