See all 6 steps
1Write it out large2Take it one box at a time3Find the capital key4Find the numbers and symbols5Use your phone instead6Ask someone to helpPressing arrows for each letter can be tiring. These tips make it easier and help you avoid mistakes.
1
Write it out large
Copy your details onto a piece of paper in large letters. Leave a gap between similar characters. Keep it next to you, so you do not need to switch between screens.
2
Take it one box at a time
Fill in one box, then compare it to your paper before moving on. It is easier to catch a mistake right away.
3
Find the capital key
Your on-screen keyboard has a key with an arrow pointing up, or the letters “ABC”. Press it to switch to capitals. Press it again to go back.
4
Find the numbers and symbols
Look for a key marked 123 or #$%. Characters such as the colon, the slash and the dot in a server address are usually there.
5
Use your phone instead
Fire TV and Google TV have free phone apps that show a keyboard on your phone. See our guide on using your phone as a remote.
6
Ask someone to help
A relative with sharp eyes can read the letters out to you. Many people find that one person reads while the other types. It works very well.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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