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How to Find Your MAG Box MAC Address and Add a Portal

Set up 8 steps

Find the MAC address on your MAG box, register it and enter a portal address correctly.

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Guide 2 of 3 in this setup planMAG Box See the planHide the plan
  1. 1Where to Find Your IPTV Login Details
  2. 2How to Find Your MAG Box MAC Address and Add a Portal
  3. 3How to Set Up IPTV on a MAG Box

Using something else? Choose your device and app

Before you startPlease finish this guide first: Where to Find Your IPTV Login Details. If you already did it, carry on below.
See all 8 steps 1Find your MAC address2Send it to us3Connect the box4Open System Settings5Name the portal6Type the portal address7Save and restart8See your channels
A MAG box uses a “portal”, which is a web address, and a MAC address, its unique code. Contact us before setting one up, to confirm how your plan handles MAG boxes.
1

Find your MAC address

Turn the box over and look for a sticker. Find the code beginning with 00:1A:79. Take a photo of it so that you have it exactly right.
2

Send it to us

Send the code to our support team on WhatsApp or by email. The portal works only after that exact code is linked to your account. We will send you a portal address.
3

Connect the box

Connect the box to your TV with an HDMI cable, and to your internet box with a network cable. Plug in the power, and turn on your TV. Choose the right input.
4

Open System Settings

When the box starts, press the Setup or Set button on the remote. Choose System Settings, then Servers, then Portals.
5

Name the portal

Move to Portal 1 Name and press OK. Type a name, such as “Home”. Use the on-screen keyboard. Many models accept a USB keyboard, too, which is easier.
6

Type the portal address

Move to Portal 1 URL. Type the address we sent you, including http:// and any numbers at the end. A single wrong character will fail, so check it carefully.
7

Save and restart

Press OK to save. Press Exit, then choose Restart Portal or Restart Device. The first load can take up to a minute.
8

See your channels

Your portal’s screen should appear. Choose TV to see your channels. Message us if you see an error, with a photo of the screen.

What’s next

When this guide is done, go to guide 3 of 3.

Next: How to Set Up IPTV on a MAG Box →

If something goes wrong

Still need help?

Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.

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