See all 5 steps
1Find the picture size setting2Choose Fit or Just Scan3Adjust on your Fire TV4Check the app5Test another channelIf you cannot see the edges of the menu, or the channel’s writing is cut off, this is usually a TV setting.
1
Find the picture size setting
On your TV’s remote, press Settings or Menu. Look for Picture, then Picture Size or Aspect Ratio.
2
Choose Fit or Just Scan
Look for Fit, Screen Fit, Just Scan or Original. These names all show the picture without cutting anything off. Avoid Zoom.
3
Adjust on your Fire TV
On a Fire TV, go to Settings, Display & Sounds, Display, then Calibrate Display. Use the arrows until the arrows on screen just touch the edges.
4
Check the app
If only your TV app looks wrong, look for Screen Size in the app’s settings. Choose Fit or Auto.
5
Test another channel
Some channels send a stretched or narrow picture. Try a different one to see whether it is only that channel.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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