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IPTV Won’t Play on Windows: Firewall Fixes

Fix 7 steps

Fix IPTV apps that will not connect on a Windows computer: firewall prompts, network settings and antivirus.

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Guide 3 of 3 in this setup planWindows PC / Laptop with IPTV Smarters See the planHide the plan
  1. 1Where to Find Your IPTV Login Details
  2. 2How to Install IPTV Smarters on Windows
  3. 3IPTV Won’t Play on Windows: Firewall Fixes

Using something else? Choose your device and app

Before you startPlease finish this guide first: How to Install IPTV Smarters on Windows. If you already did it, carry on below.
See all 7 steps 1Test with VLC first2Open the Start menu3Open the right setting4Click Change Settings5Find your app6Click OK and test7Check your antivirus
A firewall is your computer’s security guard. Sometimes it blocks a TV app by mistake. Here is how to fix that without turning your protection off.
1

Test with VLC first

Try your link in VLC, using our VLC guide. If VLC plays but your other app does not, the problem is with that app’s permissions.
2

Open the Start menu

Click the Windows symbol at the bottom left of your screen. Type the word “firewall”.
3

Open the right setting

Click “Allow an app through Windows Firewall”.
4

Click Change Settings

Click the Change Settings button at the top. Windows may ask for permission, so click Yes.
5

Find your app

Look through the list for your TV app. Tick the box under Private. If it is not listed, click Allow Another App, then browse to it.
6

Click OK and test

Click OK, close the window, then try your app. Please do not turn the firewall off entirely.
7

Check your antivirus

If you have Norton, McAfee or similar, it may have its own firewall. Look in its settings, or ask a family member to help.

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You are all set. If something does not look right, the guides below can help.

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If something goes wrong

Still need help?

Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.

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