See all 5 steps
1Find the microphone button2Hold it and speak3Open your app by name4Ask it to go home5Know its limitsIf you find typing with the arrows slow, try your voice. It works very well for opening apps and searching.
1
Find the microphone button
Look near the top of your remote for a button with a microphone or the Alexa symbol.
2
Hold it and speak
Press and hold the button. Hold the remote about as far from your mouth as a phone. Speak normally. Let go when you finish.
3
Open your app by name
Try saying “Open TiviMate” or “Open Downloader”. The stick opens the app, if it is installed. Sometimes it may show a store page instead. Press Home and open it from your Apps list if that happens.
4
Ask it to go home
Try saying “Go home”. You can also try “Turn up the volume”, once your remote is set up to control your TV.
5
Know its limits
Alexa does not usually see the channels inside an IPTV app. It cannot switch to “CBC” for you. Use your favourites list for that. It is mainly useful for opening apps.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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