See all 6 steps
1Find your end date2Set a reminder3Place your order4Wait for confirmation5Read our email6Update your app if neededWe do not take automatic payments. Your plan simply ends unless you order again. That keeps you in control, but it helps to plan ahead.
1
Find your end date
Check your order email, or look in your app’s account or settings screen. Ask us if you cannot find it.
2
Set a reminder
Put a note on your calendar for one week before that date. Payment can take time, especially if you need to fund your Shakepay account.
3
Place your order
Go to our website and order, using the same email address if you can. Follow the payment guide just as you did before.
4
Wait for confirmation
We check your payment, and activate paid orders in about 2 hours.
5
Read our email
Your login may stay the same, or you may get new details. Read the email carefully.
6
Update your app if needed
If your details changed, enter the new ones in your app. Your favourites may stay in place, depending on the app.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
WhatsApp us Email usHow to Keep Your IPTV Login and Money Safe
How to Contact Support on WhatsApp