See all 7 steps
1Open your app’s settings2Find Parental Control3Create a PIN4Write it down5Choose what to lock6Test it7Repeat on other TVsA long channel list can include content you do not want children to see. Most apps let you lock it in a few minutes.
1
Open your app’s settings
Open your TV app, then look for Settings, usually a gear picture.
2
Find Parental Control
Look for Parental Control, Lock or PIN. In some apps, it is called Child Lock.
3
Create a PIN
Choose a four-digit number. Do not use one that a child could guess, such as a birth year. Avoid the one on your bank card.
4
Write it down
Keep the number somewhere safe. If you forget it, you may have to reinstall the app.
5
Choose what to lock
Choose the groups to lock or hide, such as adult channels. Pressing Select usually adds or removes a lock.
6
Test it
Go back and try to open a locked channel. It should ask for your PIN.
7
Repeat on other TVs
Controls usually work only on that device. Set them up on each TV and tablet children use.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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