See all 6 steps
1Write down your channels2Test at your usual time3Watch something live4Let the family try5Write down any problems6Make your decisionA trial lasts a limited time. A simple plan helps you learn all you need.
1
Write down your channels
Write the five channels you would miss most. This is your personal test. A large total number of channels means little if yours are missing.
2
Test at your usual time
Try each channel when you would normally watch it. A morning test says little about a Saturday night.
3
Watch something live
Watch a game or the news for an hour. Check whether the picture moves smoothly and the sound matches the lips.
4
Let the family try
Ask the others at home to try their favourite channels. They are the ones who will use it.
5
Write down any problems
Note what froze and when. This is very useful if you decide to contact us.
6
Make your decision
If it works at your busiest time, you can order with confidence. If not, you have paid nothing. Tell us what happened, as a small change may solve it.
If something goes wrong
Still need help?
Message the IPTV Canada support team every day from 6 AM to 11 PM Eastern, in English or French. A photo of your screen helps us a lot.
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